Privacy policy

Data protection declaration

(Version: GDPR_1.0 Date: May 14th, 2018)

The protection of your personal data is an important concern for INTERTEC-Hess GmbH. Below we will inform you about the data protection of your personal data.

1.   Controller

Raffineriestr. 8
93333 Neustadt/Donau
phone.: ++49-(0)9445 – 95 32-0
fax: ++49-(0)9445 – 95 32-32
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2.   Definition of terms

Personal Data

According to General Data Protection Regulation (GDPR) Art. 4 … ‘personal data’ means any information relating to an identified or identifiable natural person …

What does “identified” mean?
This refers to individual information that can be directly assigned to a person. This is information such as surname, first name, address, telephone number, personal circumstances...

What does “ identifiable” mean?
This refers to individual information that can only be assigned to a person with the help of a third party.

Your Internet provider assigns you an IP address so that you can access this page on the Internet with your device. This is done automatically in the background. Your Internet provider logs WHEN and WHICH IP address you have received. Knowing your IP-address and the time of your visit on a website – with the help of the Internet provider (= third party) - it is possible to determine the owner of the digital subscriber line.

Therefore, information such as IP addresses is considered personal data.


A cookie is a file that is stored on your device. The content of a cookie can contain various pieces of information and serve different purposes. This information is used by WEB pages.

The website of INTERTEC-Hess stores cookies on your device with information of the language displayed. If you change the language on our website, this setting is stored in the cookie and all pages are displayed in this newly set language.

3.   Use of Cookies

To ensure secure operation our website places two cookies on your system. The first cookie is used for navigation purposes. It ensures that the correct pages are displayed. This cookie is a so-called session cookie. A session cookie is automatically deleted when the Internet browser is closed. The second cookie is used for language selection. When you visit our website, the language setting of your Internet browser is requested (e.g. English) and this information is stored in the cookie. Our website offers the possibility to switch to another language (e.g. German). In order to maintain this language setting when navigating through our website, the newly set language is stored in this language selection cookie. For convenience reasons, INTERTEC-Hess has given this cookie a "lifetime" of 1 year. When you visit our website again, your original language selection will be retained. You can delete cookies with "lifetime" (so-called persistent cookie) at any time. For details on how to do this, please check the help of your Internet browser.

INTERTEC-Hess allows anonymous surfing on our website. The corresponding logs are deactivated on our servers. Therefore it is not possible to assign a cookie to an IP address.

Basis for processing:
Processing is necessary for the purposes of the legitimate interests pursued by the controller according to GDPR Art. 6 para. 1 letter f. Both cookies are necessary to ensure correct navigation and displaying the selected language of our website. The purpose of the website is to provide information about our products and to allow access to our technical documentation (e.g. Operating Instructions, Declaration Of Conformity). Without cookies, our system will not guarantee the correct functioning of the web presence. The cookies are only used for the stated purpose. The cookies are only used for the stated purpose. No further analysis takes place.

4.   Rights of the data subject

You have the possibility to inform yourself about your personal data. You can request to get your personal data to be corrected or to be deleted. In case of a request for information that is not done by post, we ask for your understanding that we may require proof from you that you are the person you claim to be. You also have the right of rectification and erasure, restriction of processing, as well as a right to object against, the use or processing of personal data. In such cases, please contact our data protection officer. You will find the contact details under “9. Contact in data protection issues“.

5.   Tracking and analysis tools

We do not use any tracking or analysis tools. Please see also “6. Links to other websites”.

6.   Links to other websites

Our website refers to other Internet sites (fair appearances, press articles of our products, etc.). These are Internet offers hosted by external providers who are solely responsible for compliance according to data protection regulations.

7.   Security

INTERTEC-Hess takes all necessary technical and organizational security measures to protect personal data. For example, we use TLS 1.2 encryption for the transmission of our web page. Please note, on emails confidentiality is not guaranteed. The content of e-mails can be read by third parties. We recommend sending confidential information by post.

8.   Changes of this data protection declaration

In case of changes of our offers as well as on technical innovations, it may be necessary to adapt this data protection declaration. You can find the version information at the beginning of this declaration.

9.   Contact in data protection issues

On any issues regarding data protection please get in contact with us at:

- Data Protection Officer -
Raffineriestr. 8
93333 Neustadt/Donau
phone : 09445 – 95 32-0
fax: 09445 – 95 32-32
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

10.       Storage periods

10.1.            Cookies

We place 2 cookies on your system: A cookie for navigation and another cookie for setting the language of our website. The cookie for navigation is a so-called session cookie. This cookie is automatically deleted when you close your Internet browser. The language setting cookie is a persistent cookie. The "lifetime" of this cookie is 1 year. At the end of this period, your Internet browser will automatically delete this cookie.

Please see also „3. Use of Cookies“

11.       Right to lodge a complaint

Should our data protection officer not be able to answer your request to your satisfaction, you have the right of complaint at your data protection supervisory authority.

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